FAQ

Click the "user-icon" button at the top right side of our site and log in to your account. After Go to the "My Account / My Orders" link of our site account dashboard to check your orders status

Click the "user-icon" button at the top right side of our site and log in to your account. After Go to the "My Account / My Orders" link of our site account dashboard to view orders you have placed. Then click the "Reorder". Please note that once an order has begun processing or has shipped, the order is no longer editable.If you want to cancel the order, please contact customer service for assistance.

Click the "user-icon" button at the top right side of our site and log in to your account. After Go to the "My Account / My Orders" link of our site account dashboard to track your order status.

Click the "user-icon" button at the top right side of our site and log in to your account. After Go to the "My Account / My Orders" link of our site account dashboard to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click the "user-icon" button at the top right side of our site and log in to your account. After Go to the "My Account / My Orders" link of our site account dashboard to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click the "user-icon" button at the top right side of our site and log in to your account. After Go to the "My Account / My Orders" link of our site account dashboard to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

1) Click the "user-icon" button at the top right side of our site.
2) Click on the "Create an Account" account link.
3) Fill all the registration form details and click the "Create an Account" button.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the "My Account" link at the top right hand side of our site to edit your account information.

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Click the "user-icon" button at the top right side of our site. Under the login box you'll see a link that says "Forgot Your Password? Click here". That link will send an email to you with your password.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / My Orderss" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Please create an account by clicking the "user-icon" button at the top right side of our site. During order placing, we'll ask for your shipping address details including the country in the checkout page.

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

We generally ship all our products within 2 to 7 business days from the date of order. However, sometimes there might be some delays in delivery by courier, which is beyond our control. In rare situation, due to unforeseen circumstances such as strikes, lockdowns, natural disasters – we may have to cancel the order.

In case of cancellation of order, we shall Refund the amount received. 

No consequential liabilities are accepted.

Delivery time is based on the amount of time it takes to get payment authorization, order processing, and handing over the parcel to the Courier. This can range from 24 hours to 7 days for in stock items.

We use various Courier Services – such as: UPS, DHL, FedEx, TNT etc. whichever is suitable for best services in the respective country.
Usual transit time is 3 to 5 days. Saturday and Sunday deliveries are not available. 

We shall not be responsible for any delays by the courier services.

Parts purchased from enginepartsindia.com will be accepted for non-warranty return if returned within 30 days from the date of invoice. No returns after 30 days are allowed. All returns must be new, undamaged, complete, never installed, and with original packaging. Returns must be sent prepaid by the customer.

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

Our products are warranted to be free of defects for correct fitment for 30 days from the date of AWB / tracking number. 

The product must be returned, freight prepaid - to us for warranty consideration. 

If we determine that the product(s) is warrantable, the original ‘ex works’ purchase price shall be refunded.

This warranty is limited to refund of the defective product(s) only on ‘ex works’ basis. We shall not be responsible for any incidental or consequential damages. 

Any dispute or claim shall be subject to jurisdiction in Rajkot (India)

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Click the "user-icon" button at the top right side of our site and log in to your account. After Go to the "My Account / My Orders" link of our site account dashboard to track your order status. to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Click the "user-icon" button at the top right side of our site and log in to your account. After Go to the "My Account / My Orders" link of our site account dashboard to track your order status. click on the "view" order action to print invoices.

To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

Please click here for our company contact information.